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Design Solutions that Work
User experience that accomplishes business goals.
I'm the kind of designer that goes deeper. I use proven design process to discover solutions to the problems or opportunities at hand.
A design strategy is a set of activities an organization engages in to design, deliver, and develop a product or service that reflects the constraints of business goals, user needs, and the affordances of technology. As a user experience designer, it is my privelege to add significant contributions to this strategy so that it may be successful.
A product must be usable and useful. Interaction designers get to figure out how to make a product be both useful and usable through a rigorous process of designing lightweight wireframes and prototypes that are tested, validated, and vetted until the best solution is left standing.
One of the most challenging steps in creating a product is identifying the requirements. As a business analyst, I help stakeholders and decision makers discover what they want and provide them with information that assists them in making informed decisions. Then I communicate that vision to developers and others who will work on the project.
More than just a visual refresh of this custom-built CMS, this redesign addressed serious usability and scalability issues resulting from internationalization and new publishing workflows. Looking forward, we designed the site to work with touch interfaces, slow connection speeds (for content contributors without high speed internet), and to interface better with our robust backend architecture.
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JustServe is a social service tool to facilitate the recruiting of volunteers to assist with service projects. With a tight deadline, our task was to fix some problem areas on the site. We focused on optimizing the registration and sign in process, enriching the project browse and search experience, and adding a success stories section to show off the great service this site has helped to achieve.
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The Newsroom is one of the LDS Church’s three main web presences. An ongoing project, I led out key design initiatives on the site including a redesign, mobile site (the first of the Church’s sites to go mobile), and the launching of localized Newsroom sites across the world in multiple languages. I refined and clarified the Newsroom brand and provided branding assets for social network channels.
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